Introduction & Company Information
This Privacy Policy explains how Clickin collects, uses, stores, shares, and protects personal information when you visit our website, contact us, request a service, make a payment, use a client or account area, or otherwise interact with our digital services.
Clickin is operated by Inofixa Technologies. This Privacy Policy applies to information processed through Clickin and its related digital service interactions, subject to the services and features actually made available to you.
We aim to collect only information that is reasonably relevant to providing our services, communicating with you, processing transactions, maintaining security, and meeting applicable legal or business requirements.
Information We Collect
Depending on how you interact with Clickin, we may collect:
- Contact information: name, email address, phone number, and business contact details.
- Project information: business details, website requirements, project briefs, content, files, references, and other information you choose to provide.
- Account information: login or client-area information where an account or portal is provided.
- Transaction information: payment amount, transaction reference, invoice details, billing information, and related records.
- Technical information: IP address, browser type, device information, pages visited, approximate location derived from technical information, and basic usage data.
- Communication information: enquiries, support requests, emails, messages, feedback, and information submitted through forms.
We do not intentionally request sensitive information that is unrelated to the service you are seeking. Please avoid submitting passwords, OTPs, CVVs, or other confidential credentials through ordinary contact forms or email.
How We Use Your Information
Information may be used for purposes such as:
- Responding to enquiries and service requests.
- Preparing proposals, quotations, invoices, and project documentation.
- Planning, developing, delivering, maintaining, and supporting websites and digital services.
- Providing web design, website development, landing pages, SEO, local SEO, digital marketing, advertising, and related services.
- Processing payments and maintaining transaction records.
- Providing client-area or account functionality where available.
- Improving website performance, usability, security, and service quality.
- Sending service-related communications and, where permitted, marketing or newsletter communications.
- Preventing fraud, abuse, unauthorized access, or other security issues.
- Complying with applicable legal, accounting, tax, regulatory, or lawful government requirements.
Website Forms, Enquiries & Client Communications
When you submit a contact form, booking form, service enquiry, newsletter subscription, support request, or similar form, we may process the information required to respond to or fulfill your request.
We may retain relevant communication and project records so that we can provide continuity of service, resolve disputes, maintain business records, and meet applicable legal obligations.
Service-related communications may continue where necessary to administer an existing enquiry, project, payment, account, or support matter. Marketing communications may be unsubscribed from using the available unsubscribe mechanism or by contacting us.
Cookies & Tracking Technologies
Clickin may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve performance.
Depending on the technologies implemented on the website, cookies or similar identifiers may be used for analytics, advertising measurement, or other non-essential functionality. Where consent is legally required, the relevant technology will be used in accordance with the applicable consent mechanism.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
For more information about cookies, please refer to our Cookies Policy.
Analytics, Advertising & Marketing Technologies
Where implemented, we may use analytics and advertising technologies to understand website performance, measure campaigns, improve services, and evaluate the effectiveness of our marketing activities.
Such technologies may include services provided by platforms such as Google or Meta, depending on the tools currently used on the website or in a particular campaign.
Third-party platforms may independently process information under their own privacy policies. We do not treat a generic reference to a provider as a statement that every listed technology is active on every Clickin page.
You may manage available advertising or cookie preferences through the relevant browser, platform, or consent controls.
Payments & Transaction Information
When you make a payment for a Clickin service, we may retain transaction information needed for billing, reconciliation, customer support, accounting, taxation, and dispute handling.
Online payment credentials such as passwords, OTPs, CVVs, and complete card authentication details should not be sent to us through email, forms, WhatsApp, or other ordinary communications.
Where a third-party payment provider processes a transaction, payment processing is subject to that provider's own terms, security controls, and privacy policy. Clickin receives and retains only the transaction information reasonably necessary for the relevant business purpose.
Third-Party Service Providers
We may use third-party providers for services such as website hosting, infrastructure, email delivery, analytics, payment processing, security, communication, advertising, or other operational requirements.
A provider may process information on our behalf or independently where the provider operates its own service. We seek to use providers that offer appropriate security and privacy protections for the relevant service.
Third-party services remain subject to their own terms and privacy policies. We do not control the independent privacy practices of external platforms.
Data Storage, Security & Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, loss, or destruction.
Security measures may include access controls, secure authentication, protected systems, restricted access, backups, monitoring, and other safeguards appropriate to the nature of the information and the services involved.
No method of electronic storage or transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable measures appropriate to the circumstances.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business requirements, or where retention is required or permitted by applicable law.
Data Sharing & Legal Disclosure
We do not sell personal information as a general business practice. We may disclose limited information where reasonably necessary to operate our services, including to relevant service providers, payment processors, professional advisers, or authorized personnel.
We may also disclose information when required or permitted by applicable law, including in response to valid legal processes, government requests, fraud prevention requirements, security matters, or protection of our legal rights and the rights or safety of others.
Any disclosure is intended to be limited to the information reasonably necessary for the relevant purpose, subject to applicable law.
Your Privacy Rights & Consent Withdrawal
Subject to applicable law and verification requirements, you may contact us to request information about personal data we hold about you, request correction of inaccurate information, request deletion where legally permissible, or withdraw consent for processing that depends on consent.
You may also unsubscribe from marketing communications by using the unsubscribe mechanism included in the communication or by contacting us.
Withdrawal of consent does not necessarily affect processing that was lawful before withdrawal, nor does it require us to delete information that we are legally required or otherwise permitted to retain.
We may request reasonable information to verify your identity before fulfilling a privacy request.
Client Area, Accounts & Security Responsibilities
Where Clickin provides an account, client portal, dashboard, or other authenticated area, information associated with that account may be processed to provide access and manage the relevant service.
You are responsible for keeping your login credentials confidential and for notifying us promptly if you suspect unauthorized access to your account.
We will not intentionally ask you to disclose passwords, OTPs, CVVs, or complete payment credentials through ordinary support communications.
Children's Privacy
Clickin is primarily intended for businesses, professionals, and users seeking digital services. We do not knowingly seek to collect personal information from children for unrelated commercial purposes.
If a parent or legal guardian believes that a child has provided personal information to us without appropriate authorization, they may contact us at help@clickin.in. We will review the request and take reasonable action in accordance with applicable law.
AI & Automated Tools
Clickin may use automation or AI-assisted tools in selected business and service workflows where appropriate, such as internal assistance, content-related workflows, support, analysis, or service operations.
Where personal information is processed through an external AI or automated service, the relevant provider may process that information according to its own terms and privacy practices. We aim to limit information shared with such services to what is reasonably necessary for the relevant purpose.
AI-assisted output may require human review and should not be treated as a substitute for professional, legal, financial, medical, or other regulated advice where such advice is required.
Data Breach & Security Concerns
If we become aware of a confirmed security incident involving personal information, we will assess and respond to the incident using reasonable security and incident-response procedures appropriate to the circumstances.
Where notification to users, authorities, or other parties is required by applicable law, we will make the required notification through an appropriate channel and within the legally applicable timeframe.
If you receive a suspicious message claiming to represent Clickin, particularly one requesting passwords, OTPs, CVVs, or complete payment credentials, do not provide the requested information. Report the concern to help@clickin.in.
Privacy Policy Updates
We may update this Privacy Policy when our services, technologies, data practices, legal requirements, or operational processes change.
The latest version will be published on this page with a revised Last updated date. Where applicable law requires additional notice or consent for a material change, we will follow the required process.
We encourage users to review this page periodically so they can remain informed about our current privacy practices.
Governing Law, Contact & Grievance
This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, subject to the rights and remedies available under applicable law.
For privacy questions, data-related requests, consent withdrawal, or grievances, contact:
Please include enough information for us to understand and verify your request. We will review and respond in accordance with applicable law and the nature of the request.
For related legal information, please also review our Terms of Service and Refund & Cancellation Policy.